rummy joy
rummy joy
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This app is available for your device
rummy joy
This app is available for your device
Contact
+91 4028601055
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the rummy joy?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number, which will automatically log you in. This method replaces the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, check your internet connection for a strong signal, then click "send OTP" to wait for the verification code to arrive. If you don't receive the OTP within the allowed time, you can seek assistance through the app's live chat support system.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, try using the same active phone number. If your number has changed, send your updated KYC details to customer support through email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. This will allow you to easily log in and start playing the updated app. Once installed, you should be able to access the app without any problems.
Q1: What is the minimum withdrawal amount in the rummy joy?
In this app, you can withdraw a minimum of Rs. 100, which is higher than many other apps. Withdrawals are only possible for the money earned from gaming, not from any bonus amounts collected. Any bonus rewards cannot be withdrawn, but the earned gaming money can be accessed.
Q2: Is it necessary to do KYC for withdrawal?
To complete your registration, you must submit your KYC details through this app, which includes saving your Aadhaar card, UPI information, and all bank details. This information is crucial for the app's functionality and verification process. Please ensure that all required details are accurately filled and saved within the app.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services streamline the process, typically taking 30 minutes to 3 hours to complete. However, payment processing may occasionally experience delays, requiring a wait of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from gaming with the bonus amount can be withdrawn.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, don't worry, as the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their care centre.
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